Privacy Policy

Effective Date: 12th June 2024

1. Introduction
Welcome to Hear the Word ("we," "our,", "us" or "HTW"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect
Personal Information: When you place an order, we collect information such as your name, shipping address, email address, and payment details to process and fulfill your order.

Communications: If you contact us, we may retain records of our communication to address your inquiries or provide customer support.

Usage Data: We may collect information about how you interact with our store, including pages visited, products viewed, and actions taken.

Cookies: We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

3. How We Use Your Information
We use your personal information for the following purposes:

Process and fulfill your orders.
Communicate with you regarding your order, updates, and promotions.
Provide customer support and address your inquiries.
Analyse and improve our services, content, and user experience.
Comply with legal and regulatory requirements.

4. How We Share Your Information
We may share your information with:

Service Providers: Third-party companies that assist with order processing, shipping, and payment processing.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Your Choices
You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving promotional emails.

6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through a notice on our website or by other means.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at heartheword.clothing@outlook.com